Waitlist Frequently asked questions

Thanks for trusting Hillcrest Pharmacy for your COVID vaccine. You are now on our waitlist and your will be contacted through email only when appointment is available. Please do not use this survey for your second dose.  We are a new pharmacy and still working on our contracts for insurance. Our pharmacy receives no payment from insurance or the government to administer vaccine, and many workers are volunteers. We request that patients help with the expenses of running this clinic by making donations until insurance contracts are established. An average administration fee from insurance is $20, and we suggest a donation in that amount.  This is optional.

Thank you for your interest in crushing COVID-19 by getting vaccinated! We hope to see you soon!  
 
-Melissa and the Hillcrest Pharmacy team!


Frequently asked questions

Our phones are switched off as we do not have resources to answer questions and be able to do the vaccines. We are currently doing this on a volunteer basis, we feel honored and privileged to do so and we appreciate your support by booking your appointments via our website and read the FAQ for any questions you may have.   

1/26/21- The waitlist is now over 2000 Phase 1 patients. Based on past state allocation of 300/week, satisfying waitlist will take us 6 weeks. That is unacceptable wait time. We request that before you put your name on our list, please keep look at alternative sites that may have vaccine earlier. We will work off our waitlist and once it is manageable we will open it up again. 

How does this waitlist work? Are you still going to allow bookings?
Going forward, due to ever increasing wait list, we will not release appointments on Bookedin site. We will instead work off the waitlist. As we get more vaccines from the state, e-mail notifications will be sent out based on state mandated phase AND in order that you signed up.  Each person will be given a 5-10min slot on a particular day based on their waitlist number. As mentioned at top of survey, we do not have resources to make changes. You can either make the appointment or email us back to cancel. You will have to complete another survey and take a new number if you failed to make the appointed time.   

 

When can I expect to hear from you?
Appointment email will depend on how many people are ahead of you and how much vaccine we get from the state. Both these factors are beyond our control.  WE ARE UNABLE TO PROVIDE WAITLIST NUMBERS or any estimation of wait time, we kindly request that you do not email us with such inquiries. We encourage you to keep looking around for other vaccine sites and if you could get vaccine somewhere else sooner, please do so.  

Will I need an ID or proof of employment?
If you are in Phase 1A to 1C due to your profession, you may be asked for proof of employment and you may also be asked for proof of age or if under 65yr old, please bring your list of meds/medical conditions(does not need to be official).

Is there a charge for the vaccine?
The vaccine itself is free. The administrators can charge a fee to patients’ insurance for administration fee to cover the cost of collecting, screening, administering, monitoring, reporting duties related to the vaccine.  However, Hillcrest Pharmacy is new and not yet contracted with insurance companies, we are in the process to get this done. We hope to get the contracts soon to bill the administration fees and recover some costs.  Please bring your insurance cards. If you are a Medicare recipient please bring your red, white & blue Medicare card. If you have a private plan, please bring your Medical and Pharmacy benefit cards. Medicaid recipients can bring Medicaid ID card. 

Can I change my appointment or bring my spouse or another person?
No.  Appointment is reserved only for 1 person who completed the survey. Due to limitations of available doses and in accordance with guidelines we cannot honor walk-ins at this time.  If you cannot make the assigned spot, please email us as soon as possible.

 

How do I get more information about the vaccines?
Questions about vaccines should be directed to your physician or ask your trusted Hillcrest Pharmacist at the time of appointment. You may also utilize the resources on our website and CDC/State of PA dept of health website.  

 

How should I prepare for my appointment?
Wear proper clothing so the pharmacist can access your upper arm easily. Plan to wait 15 minutes after appointment in your car. If you have a reaction or do not feel well, please return to the pharmacy immediately.

 

You can also visit our webpage for update Frequently asked questions.

 

We thank everyone for their cooperation and our volunteers.

Melissa and the Hillcrest Pharmacy Team  
 

© 2020 by Hillcrest Pharmacy

& Compounding Lancaster

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